Context HelpIf you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is present on each page. A pop-up menu will open. It includes exhaustive information about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly get back to your work.
Video TutorialsWe have a huge range of how-to videos describing how to work with our hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than only reading articles. In this way, everyone can swiftly find their way around our Control Panel by simply watching our step-by-step tutorial videos.
F.A.Q.If you can't discover the answer you searching for, check out our extensive Frequently Asked Questions section, which covers questions asked by real customers and provides real solutions. We regulary "revamp" our FAQ section with new entries in an attempt to encompass all the new additions and innovations associated with our system.
Ticketing SystemIf you still can't find the answer you need in the FAQ section either, we have a fantastic team of support engineers available 24x7x365 and eager to assist you with any query. Each support ticket you submit will be replied to in less than 1 hour (the average trouble ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.